Brett & Galen,

If you have not used the Uninstaller included in the Package, please reinstall by first running the uninstaller.

Before you begin, Please review and follow the instructions below.

The song database is stored in a file called "SongPersistentStore.sqlite". This database is built based on the file called SongsM1.songs found in the MediaComplete/Songs folder. That being said, do the following:

1. Copy the MediaComplete folder from Macintosh HD/Library/Application Support.
2. Run the uninstaller and delete the original MediaComplete folder.
3. Reinstall
4. From the MeidaComplete folder on the desktop, copy and paste the SongPersistentStore.sqlite file into the new MediaComplete folder.
5. Open MediaShout

Being the SongPersistentStore.sqlite file (i.e. database) is built from the SongsM1.songs, if the datsbase is ever lost or corrupted, deleting it will cause the SongsM1 file to create a new one. The SongsM1 file is never altered, so if you start with the stock SongsM1 file and the database is deleted, the new one created will be a stock database. However you can create a new SongsM1 file. If you export your library as a MediaShout for Mac Song Data file, you can name it to SongsM1.songs. Then close MediaShout and use it to replace the stock file. This will give the SongPersistentStore.sqlite file a larger base to start with. If you do this periodically, you will only lose the new songs added since the last backup.

It seems to be pretty stable here, so let me know if this helps.

Brett, 

If you are opening MediaShout as soon as you have mouse control when you boot up, give the system another 35 -40 seconds. 

You may also want to add the following between steps 2 & 3.

Do the following to make the Mac 'forget' the previous MS installation:

1.  Open Terminal app. from ~Applications/Utilities directory.
2.  Type "sudo pkgutil --forget com.MediaComplete.pkg.MediaShout" and hit Enter.
3.  Type system password and hit Enter.