Hey Susan,
I appreciate your input. One of the struggles when creating software is the choice of making it easy to learn OR quick and easy to use.
We want to make MediaShout easy for new people to learn, which in turn can make things different from previous versions and thus more difficult for prior customer's to learn the new program. It is a tough give and take.
Of course, our goal is to try and make the program as easy and quick to use for everyone, but there will always be some people left out.
We will continue to release updates to MediaShout 7 with the goal of making the program better. I hope that you will keep an eye out for those updates and give us another shot once they are available!
In the meantime, I am happy to spend some time with you on the phone to help you through any frustrations/issues that you're having with MediaShout. Please email me directly at Ryan@MediaShout.com and we can setup a time to get together and go over some things.
Thanks and God Bless,
Ryan