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Supported PowerPoint Versions with MediaShout 6 (Windows)

The following PowerPoint versions are fully supported with MediaShout 6 on Wi...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Support Documentation

Slideshow Option Disabled

You may have noticed that the Slidshow option is disabled. This is because th...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Frequently Asked Questions

Using Slideshows In MediaShout 6 for Mac

You may have noticed that the Slidshow option is disabled. This is because th...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Support Documentation

Crashing and/or Freezing Issues in MediaShout 6

MediaShout 6 is an extremely stable program. If you are finding that MediaSho...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Frequently Asked Questions

Using PowerPoint 2010 and Newer in MediaShout

In MediaShout 6, we have added a New Feature that allows you to Import your P...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Support Documentation

Using PowerPoint 2010 and Newer in MediaShout

ISSUES WITH NEWER VERSIONS OF POWERPOINT AND THE OLD PLAYBACK METHOD (Insert ...
Home -> Knowledge Base -> General Information (non-version specific) -> General Questions

PowerPoint Presentation Configuration settings

There are a number of problems that can arise if you attempt to insert a Powe...
Home -> Knowledge Base -> General Information (non-version specific) -> General Questions

Converting PowerPoint Slides to JPEG for Import into MediaShout

In MediaShout 6 for Windows, we have added a New Feature that allows you to I...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Tips & Tricks

Removing the PowerPoint Popup Toolbar

If you are seeing a small toolbar in the lower left corner of the first slide...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Microsoft PowerPoint Viewer '97

MediaShout needs Microsoft PowerPoint software installed on your computer to ...
Home -> Knowledge Base -> General Information (non-version specific) -> General Questions

Video Cards & Adapters That We Use and Recommend

THE FOLLOWING VIDEO CARDS ARE USED IN OUR MEDIASHOUT COMPUTER BUNDLES: Basic...
Home -> Knowledge Base -> General Information (non-version specific) -> General Questions

Using PowerPoint files within MediaShout 7

With Office 2019 removing even more of the third-party tools, we have moved a...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Frequently Asked Questions

"cannot create thumbnail" Error When Using PowerPoint

Sometimes users get a "cannot create thumbnail" error when trying to use a Po...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Showing Powerpoint Text on the Stage Display

MediaShout does not show the text content of PowerPoint presentations on the ...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Using Click-to-Run PowerPoint with MediaShout

Microsoft offers the Office product in several forms, and one of those will n...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Using PowerPoint Files in MediaShout v4.5

Importing PowerPoint Songs into MediaShout v4.5 Sometimes our users want...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Why am I missing features? (MediaShout LE)

In MediaShout LE, there are a handful of features that may not be available. ...
Home -> Knowledge Base -> MediaShout LE -> Frequently Asked Questions

Making the Upgrade to MediaShout 6

What programs should I consider installing in addition to MediaShout 6? If y...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Support Documentation

V3 Support and Last Update

Due to software, operating systems, and hardware updates, V3 has not official...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V3.5

Making the upgrade to Mediashout 5

What programs should I consider installing in addition to MediaShout 5? If y...
Home -> Knowledge Base -> MediaShout 5 -> Support Documentation

Buying a Mac Computer? Read this first!

MediaShout Version 6 for Mac MediaShout Version 6 for Mac combines time-savi...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Frequently Asked Questions

Why can't I access any fonts other than "Device Font 10cpi"?

Sometimes users will experience an issue where the only font that is accessib...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Direct X Errors

MediaShout uses DirectX 9 components in Windows for functionality. During the...
Home -> Knowledge Base -> MediaShout 5 -> Support Documentation

Licensing for Bridge

MediaShout Bridge is a one-license per purchase. It will install on only one ...
Home -> Knowledge Base -> MediaShout Bridge -> Support Documentation

Troubleshooting WiFi Connection Issues

If you are experiencing problems with your WiFi signal dropping or behaving e...
Home -> Knowledge Base -> MediaShout Apps -> MediaShout Remote Support Documentation

Buying a Mac Computer? Read this first!

MediaShout Version 6 for Mac MediaShout Version 6 for Mac combines time-savi...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Support Documentation

DirectX Errors

MediaShout uses DirectX 9 components in Windows for functionality. During the...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Importing SlideShows Can Use Memory

If you are importing rather large PowerPoint files, it can use up a lot of me...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Recent Issues & Workarounds

Display Problem with Images and Video - Aug. 2017

UPDATE: Thanks to information provided by one of our helpful customers, we ca...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Recent Issues & Workarounds

Capture Cards

Capture cards and USB capture devices (especially TV tuner devices) rarely wo...
Home -> Knowledge Base -> MediaShout 5 -> Support Documentation