.m4v video file

May 28 (4 months ago)
Daniel Hack wrote
I am trying to insert a .m4v video file into the script. I click on insert elements then select media but then I can not chose any m4v file. I can only select a mov, and mp4 file. (That is the only other video file types I have on computer). Am I doing something wrong or does a setting need to be changed?
1 Answer
May 29 (4 months ago)
Ryan Zeeck agent wrote
Hey Daniel,<br /> <br /> In this situation, I normally just convert that file over to an .mp4 video. Then, I usually have no problem at all bringing it into MediaShout. <br /> <br /> You should just be able to rename the file extension to .mp4.<br /> <br /> Let us know if you have any further trouble with this or if you need anything else!<br /> <br /> Thanks,<br /> <br /> -Ryan