.m4v video file

May 28, 2019
Daniel Hack wrote
I am trying to insert a .m4v video file into the script. I click on insert elements then select media but then I can not chose any m4v file. I can only select a mov, and mp4 file. (That is the only other video file types I have on computer). Am I doing something wrong or does a setting need to be changed?
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May 29, 2019
Ryan Zeeck agent wrote
Hey Daniel,

In this situation, I normally just convert that file over to an .mp4 video. Then, I usually have no problem at all bringing it into MediaShout.

You should just be able to rename the file extension to .mp4.

Let us know if you have any further trouble with this or if you need anything else!

Thanks,

-Ryan