Time Change Sunday affecting timed script cues

Mar 13, 2018
Nathan Braymer wrote
We have two script controls set up to automatically start our countdown timers at 5 minutes till our service starts. (ex. 8:25am & 9:40am) This same situation happened in the fall and again this past Sunday, that they don't play correctly on Time Change Sunday. The computer's clock was correct and had changed on it's own, but when it comes time for the cue to fire, nothing happens. We actually had the 8:25 cue play in the middle of our second service at 10:25 while our Pastor was preaching. Is this a glitch in the system? It seems like when this happened in the fall I had to delete them and reset the timed script controls. Why is this happening? And how can you make it not happen again in the fall?
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5 Answers
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Mar 13, 2018
Keith Kinser agent wrote
Hey Nathan,

The script playing at the wrong time has to do with Windows and it's internal clock system. I normally go in Sunday Morning and insert my Script Controls and set them appropiately, then I know that they are set for the correct time and that they will play properly. I would also go ahead and mark it on my calendar for later this year when the clocks go back to remind myself to do this process that morning, as well.

I hope this is helpful!

Thanks and God Bless,

Keith Kinser
Mar 13, 2018
Nathan Braymer wrote
Thanks Keith...

That is a work around for it, but it doesn't make sense. Since my computer had already changed to the correct time on it's own, why didn't it work right, just like every other Sunday? It is getting the time from my computer which was correct. So in theory, it should have played like normal.
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Mar 13, 2018
Keith Kinser agent wrote
That is true. Sometimes Windows has a mind of its own though. Something that should work in theory may not always. So sorry this happened to you last week. We will definitely keep it in mind for the fall.

Thanks again,

Keith Kinser
Mar 13, 2018
Graham Kinsley wrote
Just a thought, here in the UK we don't change our clocks until 24/25 March.

Do you think it might work correctly if I boot up my PC first, let it have a moment to change the clock, then close it down and re-open it.

Would that correct it?

Anyway, I will try that and get back to you with the outcome.

Graham Kinsley
Mar 25, 2018
Graham Kinsley wrote
Just to update.

We changed our clocks this weekend and when I got to church I switched my laptop on, gave it a few minutes, then shut it down and switched it back on.

When it came time to start my pre-meeting notices, it did not come on when it should and I had to start it manually.

After the service, I shut it down and we had another service in the afternoon, so I switched it back on again and again when it was supposed to start the pre-meeting presentation, it didn't work so had to start it manually.

Hopefully, next Sunday will be more successful.

Definitely strange!!

Graham