Jun 26, 2019
Tdschultz
wrote
We are currently running MediaShout V6.2.73. I am wondering if anyone has seen issues after updating to the latest Microsoft Win10 release (1903)?
Reply
8 Answers
Jun 27, 2019
Ryan Zeeck
agent
wrote
Hey there!
We are currently on MediaShout 6.3.80. You can download and install that here (Under Legacy Versions): www.mediashout.com/download
Once you get that updated, you may also need to update your codecs. Go through this article once you get updated to 6.3.80 to make sure everything is set correctly in Windows: https://support.mediashout.com/539990-Crashing-andor-Freezing-Issues-in-MediaShout-6
Let me know how that goes.
Thanks,
-Ryan
We are currently on MediaShout 6.3.80. You can download and install that here (Under Legacy Versions): www.mediashout.com/download
Once you get that updated, you may also need to update your codecs. Go through this article once you get updated to 6.3.80 to make sure everything is set correctly in Windows: https://support.mediashout.com/539990-Crashing-andor-Freezing-Issues-in-MediaShout-6
Let me know how that goes.
Thanks,
-Ryan
Jul 12, 2019
Tommy Clements
wrote
I have upgraded to Windows 10 v.1903 and have seen no issues with Mediashout.
Jul 12, 2019
Ryan Zeeck
agent
wrote
Tommy,
Great, thanks for that information. That's good to know!
Have a Blessed weekend!
-Ryan
Great, thanks for that information. That's good to know!
Have a Blessed weekend!
-Ryan
Aug 22, 2019
Doug Case
wrote
we updated to Mediashout 6.3.80 about 6 weeks ago. We had a windows update since then and now we are having problems when searching Lyric library for a song. Sometimes it shows, "Mediashout not reponding", or freezes for about 20 seconds. I have updated the codecs, and video driver. So far i am still having the same issue
Aug 26, 2019
Ryan Zeeck
agent
wrote
Hey Doug,
Let's trying running a Compact and Repair on the Lyric Library. To do this, open MediaShout and go to Settings > General Settings > Lyrics and click the Compact Button. Then, go back and let's test to see if this helps at all with the loading of the library. Also, how many songs do you have in your library?
Let me know.
-Ryan
Let's trying running a Compact and Repair on the Lyric Library. To do this, open MediaShout and go to Settings > General Settings > Lyrics and click the Compact Button. Then, go back and let's test to see if this helps at all with the loading of the library. Also, how many songs do you have in your library?
Let me know.
-Ryan
Aug 30, 2019
Tdschultz
wrote
Ryan, I also have updated our media computer to windows 10 version 1903 and media shout to version 6.3.80 and have not seen any issues. Thanks for your response to my inquiry.
Aug 30, 2019
Doug Case
wrote
Ryan, that remedied our issues with the lyric library freezing in Mediashout 6. Thank you
Aug 30, 2019
Ben Wagner
agent
wrote
Awesome! We're glad to hear it! I'll be happy to let Ryan know!