Announcement loop reversion

Apr 07 (41 days ago)
Adam Sandiford wrote
Good morning, all,

Has anybody else run into trouble with announcements reverting to prior versions? When I edit an existing announcement (for example, we announce birthdays/anniversaries which change week to week), I have to close MS completely and re-open in order for the changes to be saved (regardless of whether or not I hit 'save' after editing). This works about 80% of the time but now and then it'll still revert, even after saving the edit, saving the script, closing MS and re-opening.

- Adam
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10 Answers
Apr 07 (41 days ago)
Adam Sandiford wrote
I should mention, running on Windows 10, MS 6.3.80.11328.
Apr 08 (40 days ago)
Adam DuBose agent wrote
I'm sorry that is happening! I have not seen that behavior before. I've tried to replicate it on my end but once I make a change, even if I don't save the script, the changes stay there. Does this happen on a Text Cue? Or is it a text box on a different type of cue (like Media)?
Apr 08 (40 days ago)
Adam Sandiford wrote
My general workflow is to create a Text Cue (Insert Text, type or copy), then Right Click -> Add Cue to Announcement Library. I'll assign it tags as needed.

On a following week, I'll open up the Announcements Library (Advanced -> Anncmt Loops) then use the pencil icon to edit (adding/changing names on birthdays, for example, or adding additional people to a general prayer request). Once editing is complete, I save the changes (using the save button below the editor, beside 'return to script'). The changes are not reflected on screen or retained at all unless I also close and re-open MS.

I've just tried this out on my home machine, however, and I can't replicate it here either (working properly, it seems). I may need to just do a reinstall of MS on the auditorium machine and see if that clears it.

I have a script control that calls one of the loops to begin at a particular time. I wonder if that may be affecting things? I'm working on adding script controls to my test script here at home but adding them is crashing MS...
Apr 08 (40 days ago)
Adam Sandiford wrote
Crashes aside, script controls may be at least part of the issue. When a script calls an announcement loop, changes to announcements (even ones not in the loop) are not consistently retained. Doesn't seem to matter if the loop is running or not when changes are made. I'll do some further testing with the machine in the auditorium and see if I can nail it down any better.
Apr 08 (40 days ago)
Adam Sandiford wrote
Back at the church building now, script controls seem to not be the issue here. I've wiped all old announcements, all old loops and all old tags. Started again with fresh cues and a fresh loop. Same problem. I'll try a reinstall.
Apr 08 (40 days ago)
Adam Sandiford wrote
Deleting the announcement database from Program Data, then doing a repair installation seems to have fixed things. Possibly a holdover from an earlier upgrade or something. Thank you anyway!
Apr 23 (25 days ago)
Matt Davis wrote
I am having the exact same issue. I have even tried deleting the announcement database and doing a repair installation but it did not fix anything. Any edits made to announcement loops are not retained. I can even open the loop, make edits to a text cue, save it, save the loop, go back to the script, then (without closing the Announcement Library dialog) open the loop again for editing and the changes I just made are not there. I am going to try with a fresh installation on another PC to see if editing announcements within loops works there.
Apr 23 (25 days ago)
Adam DuBose agent wrote
Again, I'm having a hard time trying to replicate this on our end. I personally don't use the announcement loop, even with the multitude of benefits it offers, because of the editing difficulties it presents. My announcements are in a separate script and I meticulously edit them, delete or add them, or skip them for certain services on an ongoing basis. Managing them is much easier that way, I've found. Personal opinion.
Apr 23 (25 days ago)
Adam Sandiford wrote
Following my success a couple weeks ago, the problem recurred. I think I will follow Adam's lead and set up an announcement script. A slight retraining of volunteers is worth leaving behind the hassle of losing half a dozen edits.
Apr 24 (24 days ago)
Matt Davis wrote
I think I'll start using a separate announcement script as well. A fresh install did not solve the issue for me. Hopefully this issue will be looked at in future development as the functionality of being able to schedule announcements would be helpful.