Sep 13 (7 months ago)
Per Jonsson
wrote
Is the page break in the editor broken? If i do an ctrl-enter (or right click and chose page break) in a text, then I get a new page but the text after the cursor does not get transferred to the new page. Instead I get a blank page with the text "Type text here". I have also notices that the ctrl-x doesn’t work either in the editor. I´m running Mediashout 7.2.8.1622
Reply
8 Answers
Sep 14 (7 months ago)
Adam DuBose
agent
wrote
I'm sorry that is happening! We've found that, if NDI Scan Converter is running, the page break function will not perform correctly. Turn that off, and page break should be working. Let me know if that helps!
Sep 22 (6 months ago)
Jeff Benson
wrote
I just had this start happening to me as well. In 7.2.8.1622. I am not using NDI Scan Converter and i don't see that it somehow was installed with any other package.
Sep 22 (6 months ago)
Jeff Benson
wrote
I ended up restarting PC and also downgrading back to a previous version and it worked fine after that. I'll upgrade again after rehearsal, but I think my remote connection using Google Remote Desktop may have still been hanging on. I get the same behavior when I try to prepare the slides from home. MS and Chrome don't share the clipboard well so the page break drops the remaining text. I also noted that the text was getting copied over and over again inside the text box. Not finding the issue currently.
Sep 24 (6 months ago)
Adam DuBose
agent
wrote
We have had some users report that making sure the Google Remote activity was completely closed allowed Page Break to work correctly again. You should be able to update back to 7.2.8.1622 with the same results.
Nov 25 (4 months ago)
Janith Mason
wrote
Please fix this!!!!!
Nov 25 (4 months ago)
Ryan Zeeck
agent
wrote
Hey Janith,
I believe this has been fixed already. Can you make sure you are on the latest 7.3 by going to Help > About within MediaShout?
If you are and you are still having trouble with this, please email us (Support@MediaShout.com) so we can help. :)
Thanks,
Ryan
I believe this has been fixed already. Can you make sure you are on the latest 7.3 by going to Help > About within MediaShout?
If you are and you are still having trouble with this, please email us (Support@MediaShout.com) so we can help. :)
Thanks,
Ryan
Dec 21 (4 months ago)
Andrew Daigle
wrote
It appears this is still an issue in the latest build (7.3.0.17780). Neither the Ctrl-Enter shortcut, nor right-clicking and selecting Page Break within a scripture verse causes a page break to occur; it just acts as a standard carriage return. I'm not running NDI Scan Converter or Google Remote Desktop.
Dec 22 (3 months ago)
Ryan Zeeck
agent
wrote
Hey Andrew,
We are not seeing this on our side. Can you get with our Support Team to dig into this a bit?
www.mediashout.com/support
Thanks so much!
-Ryan
We are not seeing this on our side. Can you get with our Support Team to dig into this a bit?
www.mediashout.com/support
Thanks so much!
-Ryan