MS7 Lyric Woes

Dec 30, 2019
Wesley Berger wrote
Why did I purchase an upgrade to a software that has only 50% completed features?

Running scripts that heavily feature the use of detailed Lyric cues is our bread and butter. It’s the main reason we have the program - it’s literally how we accepted the sales pitch to buy the program - to run our services with an intricate stage display for musicians and pastors alike. And now the single most useful tool of lyric cues, the key items for seeing current page header info and for previewing the next page’s info, is not even in the new product? Not to mention the butchering of the lyric and liturgy library(s) functionality. It will take me weeks or even months to find the appropriate time to manually type in everything we’ve lost coming from 6.

When will this be fixed or added? I can’t be alone here...
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11 Answers
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Dec 31, 2019
Ryan Zeeck agent wrote
Hey Wesley,

I'm sorry to hear about your issues and frustrations. I'm not sure I understand what you're missing, however. Can you further explain what MediaShout 7?

Thanks,

-Ryan
Dec 31, 2019
Wesley Berger wrote
Ryan,

I'm talking about how, in MS7, within a cue; specifically a lyric cue, the most useful text-based function was that you could insert token items that would show you, on the stage display, the header/name info of the current page inside the cue, as well as the info of the next page inside the cue. This effectively created a system where a musician (or pastor) could read the text of the current page, as well as the name of the page above it, and below would see the name of the next page, as well as the first line of text from that next page. It would pull this info in automatically. That feature is gone entirely to my knowledge for lyric cues, but was the most useful feature of the Stage Display for us. To create that many text boxes and manually type in that much information would take weeks if not more.

Next, the lyric library tool from MS6 has become completely replaced by a sterile collection of text in MS7. It previously would store formatting, page-breaking, backgrounds and all sorts of other things within the lyric cue. It would also inform you of whether or not your current lyric cue matched the version stored within the lyrics database/library. Now in order to save a lyric cue I have to save it to a totally different cue library tool, that doesn't actually let me know whether I'm saving over something different or the same, it just asks me every time if I want to replace what's existing. It also had templates you could apply to the entire lyric cue, but those have no been replaced by individual templates for every single element of the cue for main and stage displays. HUGE step backwards overall with this tool, and makes it impossible to have multiple computers synced over a network to one lyric library.

Also, the Liturgy library tool has disappeared entirely, and for no apparent reason. The amount of manual typing of those liturgies is not something I will be redoing with no option for import or export between MS6 and MS7.

Lastly, no more 'Pack' function? Where did this go? We have an entire Winter Youth seminar going on this whole weekend and literally the only reason that is successful is because of our ability to pack every one of their MS6 scripts for use in an area that has no internal network connections.

Overall I'm disappointed that it seems like you added in a bunch of flashy GUI and layer-editing tools, while removing everything that made the software work for us.

Does this make sense to you now? Have you actually used both MS6 and MS7?

W
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Jan 02, 2020
Ryan Zeeck agent wrote
Wesley,

Ah, I understand. Yes, this is not yet available in MediaShout 7. But, it will be coming shortly. I apologize about that.

Templates should also be coming very shortly.

Yes, the Liturgy Cue was removed. We found that not many Church's used this feature in MediaShout 6 and that it didn't work well for them. So, we decided not to add that in MediaShout 7. I apologize for that as well.

There is no longer a need to Pack your script. It is ready to go as it is.

Yes, this makes perfect sense now. I have been with MediaShout for 4 years, so MediaShout 6 and MediaShout 7 are the two that I know the best.

Were you able to download the 30 day Trial version to test some of these things? We offer a fully functional version for this reason.

-Ryan
Jan 02, 2020
Wesley Berger wrote
You got me there. In the future I'll make sure to try before I buy.
Feb 07, 2020
Greg J Calko wrote
The so-called development team excuse is another frustration. It sure sounds like a third party is actually doing your software development. We have been waiting for an app to remotely control the software for months now.....another issue with importing PP slides is still unresolved..I am beginning to think we made a mistake by not biting the bullet and switching to Pro-Presenter
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Feb 07, 2020
Ryan Zeeck agent wrote
Hey Greg!

Thanks for your submission. We do not have an in-house development team, that is correct. I apologize for the issues you have had. Yes, they are still working to implement the Remote App with MediaShout 7. And, we plan to have an improvement with the PowerPoint Import in the next build (hopefully very soon). I'm sorry for the issues you have had.

Please let me know if there is anything further I can try to help with.

-Ryan
Feb 16, 2020
Keith Press wrote
Why are we relegated to changing the mapping of songs only in the lyric import or through primitive copy and paste? In MS6, I could easily add additional stanzas within the cue itself, but that is not possible in MS7. I'm with many of the other posters in here that many qualities of life features have been removed from MS7. Templates should have been included from the beginning, I shouldn't have to go and manually edit every slide of every song. Reference tokens are gone too. Right now we're stuck between a rock and a hard place. We have MS6, but lately, it has had significant stability issues, and MS7 simply doesn't have the features needed.

-Keith
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Feb 17, 2020
Ryan Zeeck agent wrote
Hey Keith,

I am sorry for that. We did not want anyone to upgrade and lose out on anything (that's a big reason why we offer a trial version). But, we also wanted to provide a program that would be helpful to Churchs (and I think MediaShout 7 does that).

We do plan to add the ability to add stanza's and things from within the Script are along with adding Templates and Tokens. All of these things are very high priorities and we are trying to get them added as quickly as we can. I apologize for the inconvenience this causes.

If you are having any trouble with MediaShout 6, reach out to Support@MediaShout.com so we can help with that. There is likely a fix that we can provide.

Thanks,

-Ryan
Apr 05, 2020
Erin wrote
I have recently discovered the unfortunate side-effect of you automatically "packing" everything into the script - my scripts are several hundred MBs because I use video backgrounds for all the slides, and there are several used in a single script. Is it possible to have an option to turn off the "packing" in the scrip? This is a feature we never used because we keep the media on a shared Google drive so the files are there in the same path on every computer that uses MediaShout.
Mar 05 (40 days ago)
Benjamin Gray wrote
I'm having issues with the lyrics loading extremely slow and the UI being nearly unresponsive, maybe because we have over 6000 songs, not sure.
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Mar 09 (37 days ago)
Ryan Zeeck agent wrote
Hey Benjamin!

Yes, we have seen that the large libraries can make the program take longer to open and load and things. If you can remove some of those songs to get the library smaller, that would certainly help in the meantime as our team works to improve this process in MediaShout 7.

I apologize for that!

-Ryan