Alpha Channel output

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Mar 02 (44 days ago)
Esther @ NewLifeMilton wrote
The website states "You can also create and send Alpha-Channel content out from the Stage Display to your video switcher without needing to have additional hardware ... it’s designed for churches using advanced lower-third graphics and motions beyond just a Chroma or Luma Key."

Like many churches that have been moving toward live stream services, we are in the process of setting up systems using Tricaster with lower-third graphics and text. Chroma and Luma Key are not good solutions here, but Alpha-Channel content from the MediaShout computer does not appear to output properly. Our connection is MS Computer, running NDI --> NDI Birddog --> Tricaster. Is anyone else doing this and getting it to work?
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8 Answers
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Mar 03 (42 days ago)
Ryan Zeeck agent wrote
Hey Esther,

Can you point out where you saw that on the website so I can get a better understanding of what it was referring to?

Thanks,

-Ryan
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Mar 03 (42 days ago)
Esther @ NewLifeMilton wrote
Here is the link - it is a direct quote from the Pro Tip

https://www.mediashout.com/docs/mediashout-7-user-guide/user-interface/stage-display/
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Mar 05 (40 days ago)
Ryan Zeeck agent wrote
Esther,

Thank you for pointing that out to me. I'll bring that up to the team to see what they meant by that when it was written and if it is accurate or not.

Thanks again,

-Ryan
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Mar 05 (40 days ago)
Esther @ NewLifeMilton wrote
Thanks Ryan - I look forward to hearing what they say. If they had suggestions on how to test for it to make sure it is not a hardware problem or an issue on another piece of equipment, that would be appreciated.
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Mar 10 (36 days ago)
Esther @ NewLifeMilton wrote
Still looking for a response Ryan ....
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Mar 22 (23 days ago)
Ryan Zeeck agent wrote
Hey Esther,

I apologize. I thought I had responded, but I am now thinking that it may have been in another Forum post.

I have gotten the team to remove this statement from our website to avoid any future confusion that this may cause. At this time, we are unaware of any capabilities of MediaShout 7 to do Alpha Channel/Chroma/Luma Key.

I'm sorry for the confusion!

-Ryan
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Mar 24 (21 days ago)
Esther @ NewLifeMilton wrote
Yes Ryan, it was answered in another post. Thanks for the follow up.

Specific to this question, it would be great if MediaShout actually could send Alpha Channel content or even not display a background (I believe the "no background" option just displays black) as has been referenced in other posts. Is that a feature that could be built into future versions - I feel that many churches who have been forced to go on-line will continue to do so post pandemic (whenever that happens and however it looks) and will rely heavily on MediaShout to give them the basic tools to do it effectively.
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Mar 25 (20 days ago)
Ryan Zeeck agent wrote
Hey Esther,

I agree, 100%. This is something that is in the works for a future update to MediaShout 7.

-Ryan