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Supported Media File Types

MediaShout supports many types of media files. Below is a list of supported f...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Frequently Asked Questions

Error: The installed version of media shout could not be determined.

If you are trying to install MediaShout while on any other account than the A...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Frequently Asked Questions

Supported Media File Types

Mediashout supports many types of graphic, video, and audio files. Below is a...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Frequently Asked Questions

Error: The installed version of media shout could not be determined.

If you are trying to install MediaShout while on any other account than the A...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Support Documentation

Error: The installed version of media shout could not be determined.

If you are trying to install MediaShout while on any other account than the A...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

MediaShout 7 - Can't Save file

If you're reading this article, you have more than likely seen or experienced...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Recent Issues & Workarounds

Packing a Script

The "Packer" utility is found under the "File" menu (File>Packer) and Packing...
Home -> Knowledge Base -> MediaShout 5 -> Support Documentation

Error: The installed version of media shout could not be determined.

If you are trying to install MediaShout while on any other account than the A...
Home -> Knowledge Base -> MediaShout 5 -> Support Documentation

Using the Shift Worship Media Button - How to download media and bring it into MediaShout

New in MediaShout 7.6, we've added the Media Store Integration with Shift Wor...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Tips & Tricks

Working with the Media Library

One of the many Features of MediaShout 7 is the Media Library found on the ri...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Support Documentation

How do I install media files into MediaShout?

The answer to the question is, you actually don't. MediaShout does not care w...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Frequently Asked Questions

How do I install media files into MediaShout?

The answer to the question is, you actually don't. MediaShout does not care w...
Home -> Knowledge Base -> General Information (non-version specific) -> General Questions

Installing Additional Bibles and Media

There are options for downloading additional media to use in MediaShout. This...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Inserting Multiple Media Files at Once in MediaShout 6

NOTE: If you are using PowerPoint files for your Announcements, you can now u...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Frequently Asked Questions

How to use End of Media

In the latest update to MediaShout 7 (7.2.8), we have added the ability to Au...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Tips & Tricks

MS for Mac V1.1: Packing a Script

- Sometimes users need to take a script created on one machine and use it on...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout for Mac V1.1 -> Support Documentation

Incorrect Thumbnail Images in File Deck

In a few rare instances, we've seen cases where the File deck displays thumbn...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Exporting a cue to a graphic file

The composite image of a cue (i.e., the image the audience sees) can be captu...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Supported File Types for Mac

MediaShout 6 for Mac supports many types of graphic, video, and audio files. ...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Support Documentation

Crash at end of video file playback

Some of our customers have experienced an issue where MediaShout will lock up...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Recent Issues & Workarounds

Supported File Types on MediaShout 6 for Mac

MediaShout 6 for Mac supports many types of graphic, video, and audio files. ...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Frequently Asked Questions

MediaShout 7 - Can't Open File

If you're experiencing the "Can't Open File" error, please email our Support ...
Home -> Knowledge Base -> MediaShout 7 (Windows) -> Recent Issues & Workarounds

Song Text File Format

Here is an example of the format that MediaShout expects text files to use fo...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout for Mac V1.1 -> Support Documentation

MS for Mac V1.1: How to Access Bonus Media and Bibles

- In MediaShout for Mac, go to the Tools menu. - Select Resource Manager. ...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout for Mac V1.1 -> Support Documentation

Sample Song File in V4

Title: Sample Song Author: Biff Smith Copyright: © 2001 MediaComplete Corp....
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

Mac OS Catalina File Saving Issue

We have identified compatibility issues with MediaShout 6 and the newest Mac ...
Home -> Knowledge Base -> MediaShout 6 (Mac) -> Recent Issues & Workarounds

Adjusting the Speed of Videos and Changing the Color of Media Files

We have long wanted to put in an adjustment for Color and Speed for videos in...
Home -> Knowledge Base -> MediaShout 5 -> Recent Issues & Workarounds

Exporting and Importing Songs as a Text file on MediaShout for Mac V1.1

Exporting MediaShout for Mac V1.1 Songs as a Text File 1. In the song dec...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout for Mac V1.1 -> Support Documentation

Setting Up MediaShout in a Network Environment

There are different ways that MediaShout can be set up in networked environme...
Home -> Knowledge Base -> Legacy Versions (non-supported) -> MediaShout V4.5 -> Support Documentation

The Difference Between SSC and SSCX files

The SSC format is the standard MediaShout format script file that simply cont...
Home -> Knowledge Base -> MediaShout 6 (Windows) -> Support Documentation