video import issue

Mar 25 (20 days ago)
Brian Sain wrote
I have mediashout 6 for mac and when I try to import a mp4 file. It seems to work but I just have.a white rectangle where the video should be. In the control area for the video there is nothing. It is like the file is not being recognized. Is there a setting change for a codec set that I need.
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Mar 26 (19 days ago)
Adam DuBose agent wrote
There aren't codecs for Mac. What appears in the Cue and in the Edit Window will be whatever the first frame of the video is. Does it play?