Planning Center Online signin fails (gives me MediaShout main web page)

Mar 26 (6 months ago)
Wayne Linder wrote
New computer. Setup went smooth. I was able to long into to Song Select, but when I try to log into Planning Center through the Settings area (Settings/Lyrics/Planning Center button) it fails. I get a login window, enter my username and password, but then the login window turns into the main MediaShout web page. And I'm still not logged in to PCO. I can log in via an actual web browser, but that doesn't really help me when I want to try to import a service from PCO.

I'm on the latest (and likely last, since I doubt they'll ever update it again) build of MediaShout 6. I mistakenly posted this on the Mac forum as well, because I'm a Mac guy. Oops. :)
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3 Answers
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Mar 27 (6 months ago)
Ryan Zeeck agent wrote
Hey Wayne!

PCO no longer works with MediaShout 6. I apologize for that. The reason is that PCO no longer works with Internet Explorer and that's what MediaShout 6 uses as the default browser.

We may still push out an update or two for MediaShout 6, but I am not confident that this will be a fix that is implemented. I wish I had a better answer for you!

-Ryan
Mar 27 (6 months ago)
Wayne Linder wrote
Wow. Ouch. Thanks for the update, Ryan. If I wasn't so disgusted at renting my software every year (ProPresenter's new model), they'd be looking appetizing right about now.

We are normally on MS 5 because all of my volunteers know how to use it, and the interface just makes sense. I've been trying to move to MS 6, but am frustrated beyond belief at the interface. I'm an old developer and I *get* software, but wow . . . .
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Mar 27 (6 months ago)
Ryan Zeeck agent wrote
Wayne,

I hear you, I apologize once again. Although, even when PCO was working with MediaShout 6, it wasn't very helpful. The API that PCO had only provided a small amount of detail (the lyric and stanza's). Then, you would have to copy/paste to add the stanza's into a new song and set up the play order and everything. Most Church's found SongSelect to be MUCH more helpful for this.

Yeah, the MediaShout 6 interface compared to MediaShout 5 is much different. I do think that it is easier, but it takes some time to learn, for sure.

Let me know if I can help in any other way.

-Ryan