Video Playback

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May 23 (8 months ago)
Michael Ward wrote
I have inserted videos through the Insert Media Files Cue. The video pictures play but the sound does not. I can play the videos external to Media Shout (dragging the video over to the screen). I thought MediaShout 7 included video playback with sound. Too bad I discovered this too late.
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May 24 (7 months ago)
John Phillips agent wrote
Michael,
I'm sure everyone here can confirm that V7 does play the audio embedded into video. My first thought is, if you are connecting screens using HDMI, the audio is also there. I would check out this article and respond to your ticket if you are still having issues.
https://www.howtogeek.com/352787/how-to-set-per-app-sound-outputs-in-windows-10/