Unfortunately, we do not have a way of converting songs from other presentation software companies into MediaShout. This is because those companies have proprietary database formats which we cannot access without illegally unlocking them. (For more details check out the Wikipedia article on the DMCA.) If the program has an export format (export to text?) that we can legally import, please let us know. We are always happy to consider new databases and formats to import into MediaShout to give our users more options. We just don't want to even go close to the legal/illegal line when it comes to copyright infringement.
Similarly, MediaComplete, LLC locks most of the databases. This includes the song database (songs3.mdb in v3.x/songs4.mdb in v4.x) and a number of bible databases as well. While we are aware that this can make it difficult for users who desire to get into the "root" of the song (or bible) database and tweak it, we lock these databases to demonstrate a good faith effort to music and bible publishers that we are honoring and protecting their copyrights.
The best option we have for importing songs is via SongSelect from CCLI. This is an online database of songs provided by CCLI that allows and organization to quickly and easily download song lyrics into MediaShout.
Unfortunately, SongSelect only has published songs. If you have a songwriter in the church, there's not other way to import songs other than to copy & paste (or type) the stanzas into File>Song Library>Add Songs>From Scratch in v4 (Tools>ShoutSinger>Song>New>New Song Wizard in v3.x).