This article covers downloading and installing additional resources that allow your computer to work with a wide variety of video file types. For an overview of what problems these might solve, and an explanation of why codecs are so important, please see the section below titled Background Information - Why do I need these?
Download and Installation Instructions
PLEASE REVIEW THIS ARTICLE IN ITS ENTIRETY BEFORE DOWNLOADING AND INSTALLING THE FILE. FOLLOW THESE INSTRUCTIONS FULLY AND CAREFULLY TO ENSURE PROPER FUNCTIONALITY WITH MEDIASHOUT.
There are only 7 very easy steps you will need to follow. The entire installation consists of clicking the "Next" button 6 times and clicking the "Finish" button at the end of the install. There is no need to make ANY changes to the default settings. Simply click Next on the first 6 screens and Finish on the last one.
Important Note: If you are using MediaShout from within a limited or standard user account in Windows, it is possible that some codecs will not work correctly unless this codec pack is installed from the user account in question. To do that, you will need to change the type of account to an administrator account, install the LAV Filters, then change the account back to a limited account. This may also be necessary if your computer is part of a network domain which has restricted installation permissions.
- Download and 'Save' the LAV Filters Please note where the file is being saved so you can find it later.
- Double-click on the file you downloaded to run it. If you are prompted with a "User Account Control" window, click "YES".Click Next on the next 6 screens (not changing any settings) and click Finish on the 7th screen and you are done. The images below are the screens you will see during installation.
If you are prompted for a username and password when running the installer, you will NOT be installing the filters for use by the current user account. Please see the Important Note above!
Background Information - Why do I need these??
Codecs are a common cause of several problems or errors in MediaShout. They are the components that allow a computer to decode or encode video and audio files. Codecs for many of the most common audio and video formats are included with Windows, but which ones -- and the capabilities of those codecs -- varies depending on which version of Windows you have, what software was bundled with your computer, and a number of other circumstances. The most common issues caused by codecs are:
- No sound when playing a DVD cue
- An error such as "The file C:\Documents... can't be loaded" when attempting to play a video or sound cue
Sometimes the problem is not that there is no codec for the type of file, but that the codec that is installed is not capable of processing the file using the components of Windows that MediaShout calls upon -- most notably DirectX 9. This can cause confusion because in these situations the file can be played by a player (or other software) that is not utilizing the more advanced functions of DirectX, but the codec will not support the functions that MediaShout needs. In some cases another piece of software may have installed a competing or incompatible codec, and Windows is attempting to use the wrong codec when playing the file in MediaShout.
There are a couple of easy things to check to help determine if you need to install additional codecs:
- If you can see video when playing a DVD cue, but cannot hear any audio, first check your audio control panel and mixer in Windows to be sure that the correct hardware is selected and that it isn't muted or turned down. Can you hear any other audio/sounds from your computer? If you can hear other sounds, but not the DVD, then you very likely need a more advanced codec.
- Check the type of file that you are trying to play. If the file is a Windows Media Format (WMV, WMA, etc.) or MPG (most common MPG files are MPEG-1 files), then the problem is likely to be elsewhere. (Windows Media Player version 9 or higher needs to be installed for MediaShout to work correctly, so make sure that your installation of WMP is up to date.) If your file is not one of these file types, you will likely benefit from installing additional codecs.
It is possible to cause more problems by having too many codecs installed. Therefore, we recommend that you use the default codecs that are already installed in Windows from the factory first. If you do run into codec issues, then we recommend only installing this package of codecs using the instructions provided. (This is a free download.)
For additional information, see this Microsoft Codec FAQ page.
NOTE: MediaComplete is not affiliated with LAV Filters and does not provide technical support for their products or services.