MS7 Drag and Drop Functionality

Feb 03 (11 months ago)
Rita Fiss wrote
The ability to Drag and Drop into the Cue Editor has become unresponsive most of the time and will not Drop and "stick" in the cue.

As a work-around, if I go to Layers-Background, I can then choose the same image that I had attempted to Drag and Drop, double click and it will do as it has been told.

What is going on?



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Feb 04 (11 months ago)
Ryan Zeeck agent wrote
Hey Rita,

I just saw your Bug Report on this. I am not seeing any issue with this on my side and on version 7.2.5.1431. If you are on that version, get with our support team to dig into this with you (Support@MediaShout.com).

Thanks,

-Ryan
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Feb 05 (11 months ago)
Ryan Zeeck agent wrote
Rita,

Thank you for the Screenshot verifying that you are on the latest 7.2.5.1431. Please get with our Support Team to dig into this further on your system (Support@MediaShout.com).

Thanks,

-Ryan
Feb 06 (11 months ago)
Rita Fiss wrote
Solved! Ensure that the cursor is within the cue box. Dragging the thumbnail into the cue box will not result in a successful drop.