Support Documentation

Moving MediaShout Lyrics from Windows to Mac

Here are the steps to copy your lyric library from MediaShout 6 on a Windows computer to MediaShout 6 on a Mac. 1) On the Windows computer in MediaShout, go to the Insert Lyric window. 2) In the song list, single click to select on any song 3) Press Control + A to select all songs 4) Right-click any of the selected songs and click Export Lyrics 5) Change the file type to SSC (MediaShout scripts) using the drop-down selection box, give it a name such as "Windows Songs," and pick a locatio...

What Is a Site License?

What is a Site License? A Site License allows the user to activate as many systems as they need for their ministries at one location. Where can I use the Site License? The license can be used to activate any computer of the same platform (Window and/or Mac) that is used for the ministries at the church. This includes the personal computers of staff and volunteers. If staff or volunteers are called to other ministries, any personal computers that were activated must be deactivated This ARTICLE...

MediaShout 6 (Mac OSX) Change Log

Build 6.3.80 (April 30, 2019) 1. Improvement: Full Mojave OSX support (SIXMAC-1058) - includes Bold Text issue 2. Changed the Real-Time Clock to be 12-hour. (SIXMAC-936) 3. Fixed an issue where Minutes and Hours would show zeros on the Countdown Clock. (SIXMAC-1040) 4. Updated the Help Tab to Remote Assistance. (SIXMAC-1035) 5. Updated Missing Media to allow user to point to a folder and find all files within that folder. (SIXMAC-1042) 6. Song ID added to Search Options in Insert Lyrics. ...

Adding NEW stanzas to an existing Lyric

Sometimes, a user will need to add a new stanza to an existing Lyric record. The process is rather simple following the steps below. Method 1 (useful if you are making multiple edits to multiple Lyrics) 1. From the Home Tab, click Insert Lyric. 2. Select the Lyric you wish to edit. 3. In the middle of this window you see your existing stanzas. 4. At the bottom of this section you will see a "Create New Page" button and a list of available stanzas. 5. Select the stanza you want to create an...

Cue Setup for MediaShout 6

**How should I configure my Cue Setup for MediaShout 6?** This article will walk you through the common scenarios and how you should configure your MediaShout 6 program to avoid any resolution mis-match issues or repagination of text boxes. ** ** **Scenario 1: One (and only one) Computer that you build and present on...** In this scenario, you only have one computer in your ministry that does all of the MediaShout 6 building and playback. Here are the configuration steps to follo...

Announcement Loops

INFO: While this article walks through the Announcement Loop feature on the advanced tab, our FAVORITE way that we advise to run announcement loops is within a MediaShout script. Let us show you! You can find a video demonstration HERE: https://support.mediashout.com/354687-Creating-an-Announcement-Loop-in-a-Script The Announcement Loops pop-up window is used to manage the Announcement Library and to create loops. Loops are announcement groups that contain one or more cues. Create announcement...

Submit a Bug for MediaShout 6 (Mac OSX)

**Bug Reporting (MediaShout 6 for Mac) Made Easy** It's very easy to report bugs that you may find in MediaShout 6. The link below will simply open your computer's default email program and will generate an email that you can easily fill in and send to us. Just follow the steps on the email and send it to us. PLEASE only submit one bug per email (it makes it much easier to track and resolve with our development team). Thanks! NOTE: If you are using Gmail as your email, you can set it as ...

MediaShout EULA (End User License Agreement)

Understanding licensing is important because it allows you to take full advantage of the software you've purchased. The purchase of MediaShout includes licensing to install the software on one or unlimited computers (explained below). We don't make a distinction between presentation systems and preparation systems because that provides the most flexibility to our customers to use those licenses any way they need. Some customers need three presentation systems in different areas. Some only need t...

Transferring MediaShout 6 files from one Mac to another.

Occasionally users need to transfer their MediaShout 6 files to another computer in order to use the same script files, songs, etc on the new computer. Here is the best way to do this: (NOTE: In MediaShout 6, you will need to Deactivate your license before you activate it on the new computer if the old computer is no longer going to be used for MediaShout. In the upper right corner of the program, you will see an italicized ( i ). Clicking this will open another window where you will see your l...

Packed Scripts or .SSCX?

MediaShout offers 2 ways to prepare a Script for transport to another computer. Each has benefits as well as caveats. Below are the details of each. _There is a lot of information to cover in this article, so please review it in its entirety to make sure you are using the best option for your situation. _ Packed Scripts Packing a Script is the traditional way for preparing a Script for transport to another computer. MediaShout places a copy of the Script (.SSC) as well as a copy of all of the ...

Accessing your iTunes playlists in MediaShout

If iTunes is not an available option in MediaShout, it is most likely a setting in iTunes that needs to be enabled. The information below is from the Apple website that will explain what needs to be turned on. This LINK (https://support.apple.com/en-us/HT201610) will give you the article in its entirety. By default, iTunes 12.2 and later doesn't create an iTunes Library.xml. If you're using OS X Mountain Lion or earlier or a third-party app that uses the XML file, you need to enable Legacy lib...

Supported File Types for Mac

MediaShout 6 for Mac supports many types of graphic, video, and audio files. Below is a list of supported file types: SUPPORTED FILE TYPES Graphics * JPEG (.jpg, .jpeg) * Portable Network Graphics (.png) *Transparent png or alpha channel also supported * Windows or OS/2 Bitmap (.bmp) * Pixmap Graphic (.xpm) Videos * QuickTime (.mov) * Apple Video (.m4v, .mp4) *h.264 recommended * MPEG-1&2 (.mpg, .mpeg) * Video for Windows (.avi, .wmv) _Note: Macs do not natively suppo...

Setting up Extended Displays and Screen Resolution in Mediashout 6 for Mac

1) Make sure that MediaShout is completely closed. 2) Go to “System Preferences” on your Mac. 3) Click on "Mission Control" and then make sure the "Displays have separate spaces" is unchecked. It will require you to log out and back in if you need to uncheck it. 3) Back on System Preferences, click on "Displays" and then the “Arrangement” tab. 4) Make sure the box in the lower left that says "Mirror these displays" is unchecked. 5) If your Mac taskbar at the top is showing on the wrong scre...

Setting up Mediashout on Mac from beginning to end

Here is a comprehensive list of instructions to follow for setting up Mediashout 6 on your Mac. 1) Download Mediashout 6 from mediashout.com/download 2) Run the .dmg installer package 3) Make sure your display settings are correct: a) Go to System Preferences b) Go to Mission Control and make sure "Displays have separate spaces" is UNCHECKED. It may require a log out/log in if you had to uncheck it. c) Back in System Preferences, click on Displays then the "Arrangement" tab from the mid...

Deactivating Mediashout 6 on Mac

If you plan on upgrading computers or otherwise moving to another computer that you want to put Mediashout 6 on, you can deactivate it on your old computer to free up one of your activations. A standard license comes with 3 activations for 3 computers to have Mediashout 6 running at a time, unless you have purchased additional activations. You must actually "deactivate" Mediashout 6 to free up an activation, rather than just uninstalling it. To do so, use the following steps: 1) Open Mediashou...

Buying a Mac Computer? Read this first!

MediaShout Version 6 for Mac MediaShout Version 6 for Mac combines time-saving tools and a streamlined work space with the comprehensive list of features you've come to expect from the premiere ministry presentation system. From basic worship presentations to intricate multimedia experiences, Version 6 connects your creativity with powerful tools to communicate life's most important message. System Requirements for MediaShout 6 for Mac: * OS 10.9 or later * 2.5 GHz or higher processor ...

Using Slideshows In MediaShout 6 for Mac

You may have noticed that the Slidshow option is disabled. This is because there is currently no way to actually insert one at this time. Unfortunately, what keeps the Mac OS free from many bugs and issues also prevents programs like ours from opening and controlling programs in the background (like in Windows) like PowerPoint, Keynote, and DVD playback. It is a limitation of the OS and we don't currently have a way to do anything with it. However, the developers are working on an alternative me...

Where Are All My Bibles?

MediaShout 6 Trial: MediaShout comes with 67+ translations of the Bible. However, during the trial, you will only have access to the King James Version of the Bible. MediaShout must pay the publishers of those 67+ translations of the Bible. So, we cannot allow access until you have purchased MediaShout. Purchased: If you have already purchased MediaShout 6, you now have access to all 67+ translations of the Bible! However, you may not want all of those. To download the Bibles that you and yo...

Doing a Clean Uninstall of Mediashout 6 on Mac

There are certain situations where you may need to perform a clean uninstall of Mediashout 6 on your Mac. For instance, if you are trying to install a new build and there is an error preventing the update. In this case please follow the instructions below to do a clean uninstall before you install Mediashout again: 1) Navigate to the "Applications" folder. You can do this by going to the Finder or clicking on your desktop, then the "Go" menu on the taskbar at the top of your screen, then cho...

Installing Multiple Builds On The Same Computer

It is possible to have more than one build of MediaShout 6 on the same computer. This is useful when you want to test a new build without the need for uninstalling and reinstalling. And if something should go wrong, you can simply launch the previous build without issue. * Go to the Applications folder (Go->Applications) * Find the MediaShout App and rename it to something like MediaShout6_B45 (Or current build) * OPTIONAL: Any Dock icons created will need to be removed and recreate...

Using Pads or Cross-Fading Audio Tracks in Cues

Although Pads have been around for a while, we are just now seeing an increase of users actually using them. The instructions below should show you how to apply them so they cross-fade from one Lyric cue to another. This also applies to any other audio file you may like to use. First insert your Lyric Cues and make sure you have a blank at the end. To do this, right click the last stanza and select Add Page/Blank. Then for each Lyric you want Pads applied to, do the following. 1. Open your ...

Making the upgrade to MediaShout 6 for Mac from MediaShout for Mac Version 1.1

What files can I bring over from MediaShout for Mac Version 1.1.5257? Using the MSConverter tool located in the Applications folder on your Mac (it's installed as part of MediaShout 6 for Mac), you can convert old MediaShout scripts. These files have a .shout extension. You can also import your Song Database, but you first need to create a script (see below for directions). We understand this is not a quick process, but the MSConverter tool will do most of the work for you and should make it ...

Selecting Video crashes MediaShout 6 for Mac

If you find that trying to add videos to your script or selecting a video in the editor causes MediaShout 6 for Mac to crash, please update your video card as follows: 1) Use this link to determine what build of OSX you have: http://www.macvidcards.com/blog/what-is-my-build-number 2) Then use this link to download and install the specific driver for your version of software: http://www.macvidcards.com/drivers.html This should resolve any video crashing within the program, but if you still h...

Security Error on MediaShout 6 for Mac Install

If you get an "Unidentified Developer" or other Security Issue when trying to run the installer, please do the following: 1) Open the Downloads folder in Finder. 2) Find the MediaShout 6 for Mac install file. 3) Hold CONTROL and left-click on the file. 4) From the sub-menu, click OPEN. 5) In the security box that appears, click OPEN again. That will begin the installation and you will be all set.

MediaShout for Mac V1.1 to MediaShout 6 Conversion Tool

You can convert your MediaShout V1.1 Script files (.shout) to MediaShout 6 for Mac (and PC) .ssc files by using the MS Converter program. This program is installed with MediaShout 6 for Mac and can be found in Applications on your Mac computer. To use it: 1) Open the Conversion Tool 2) Browse for the .shout file you want to convert 3) Convert the file to .ssc (your .shout file will still be there and available).