Frequently Asked Questions

Home > Knowledge Base > MediaShout 7 (Windows) > Frequently Asked Questions

MediaShout 7 User Guide

MediaShout 7 User Guide --------------------------------------------------------------- Table of Contents - [Welcome to MediaShout 7](#Welcome to MediaShout 7) - [Getting Started](#Getting Started) - [MediaShout 7 Interface Overview](#MediaShout 7 Interface Overview) - [Creating a Script (Core Workflow)](#Creating a Script (Core Workflow)) - [Working with Songs and Lyrics](#Working with Songs and Lyrics) - [Working with Bible Scripture](#Working with Bible Scripture) - [Working w...

What has changed in v7.7.0?

Changes & Improvements in MediaShout 7.7.0 - NEW FEATURE - Added settings to Minimize the Main/Stage with the Control screen - There are new settings under Settings > Display which allow you to set the Main and Stage display to minimize whenever you do that to the Control screen. This can be very useful if you need to have multiple applications set up to use your display screens and switch between them by minimizing each application as needed. This will only have an effect if you use the mi...

What has changed in v7.6.6?

Changes & Improvements in MediaShout 7.6.6 - IMPROVEMENT - Improve Search bar function in Cues Library - When using the Search bar at the top of the Cues Library, it used to require extra clicks and it was too cumbersome. So we made that more intuitive! - IMPROVEMENT - Simplify the display names in the settings - The names of each display in our Display Settings used to contain extra characters that Windows includes internally. You don't need to see those, so we stripped them out to make tho...

What has changed in v7.6.5?

Changes & Improvements in MediaShout 7.6.5 - NEW FEATURE - New Christmas Sample script included - This release includes a new bundled script which contains sample cues and media for the Christmas season! - NEW FEATURE - Title page formatting now stored with templates (both Main and Stage) - Any changes which you make to the formatting of Lyric title pages may now be saved to a template and will be applied along with the template. A full description of this feature and how to use it can be fo...

What has changed in v7.6.4?

This article provides descriptions of each new feature, improvement, and fix within the latest update to MediaShout v7.6.4.

What has changed in v7.6.3?

Changes & Improvements in MediaShout 7.6.3 - NEW FEATURE - New cue type for Comments - Previous versions of MediaShout offered a cue type which was dedicated to comments only, so we have added that to version 7. These cues do not perform any action with any screen or sound, and as such they cannot be 'Fired'. They are simply a place to add a note to the operator or a useful comment. For consistency with other v7 cues, you can name the comment cue anything you want, and there is space below tha...

What has changed in v7.6.2?

Changes & Improvements in MediaShout 7.6.2 - NEW FEATURE - New options for script Auto-scroll - Previous versions of MediaShout offered multiple options for how the Auto-Scroll feature worked, and we have now brought those options to MediaShout 7! With the modified control at the bottom of the script, you can now select between having the active cue in the script stay at the Top, in the Middle (default), at the Bottom, or not Auto-Scroll at all (Off). - NEW FEATURE - Show subfolders in the Me...

How to Logout of SongSelect within MediaShout 7

Occasionally, you may need to log out of SongSelect within MediaShout to troubleshoot any SongSelect issues. If you are having issues downloading songs from SongSelect within MediaShout, please follow the steps below Below are the steps to do that. First, please navigate to https://songselect.ccli.com/ to make sure you're logged out of the SongSelect website. 1. Within MediaShout 7, open the Lyrics Library and select the EDIT Tab. 2. Select the last icon on the far left (see pic). It will lo...

Setting Up Your Screens in MediaShout

MediaShout 7 for Windows https://youtu.be/nP4wAKTqTzw These instructions will guide you through the entire process of setting up Windows Display Settings and MediaShout 7 properly. If you are having issues configuring the screen layout in MediaShout after you have followed these steps, please email Support@mediashout.com. Troubleshooting: If you are having trouble with screens going to black after launching MediaShout 7 or firing a cue, see [this article](https://support.mediashout.com/774441...

How to move your Song Library from one computer to another - MediaShout 7

Moving Your Lyrics Between Computers To move your Lyrics library from MediaShout 7 on one computer to MediaShout 7 on another, follow these steps. 1. Close MediaShout 7 Make sure MediaShout 7 is completely closed. --------------------------------------------------------------- 2. Locate the MediaShout Folder Go to C:\ProgramData\MediaShout on your first computer. Note: The ProgramData folder is hidden by default. If you don't see it, you'll need to [enable viewing hidden files](https://su...

v7 - How do I find my MediaShout 7 License Key

There are a couple of ways to find your MediaShout 7 License Key: If you have access to your MediaShout 7 program: -Open MediaShout 7 -Go to Help and then About -Your License Number will be listed there (begins with 334) ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- If you DO NOT have access to your MediaShout 7 program: -Go to www.mediashout.com/account -L...

Transferring MediaShout 7 Files From One PC to Another

Transferring MediaShout 7 Files to a New Computer Moving your MediaShout 7 files to a new computer is straightforward. Follow this guide to transfer your scripts, songs, cues, and settings. --------------------------------------------------------------- Important: Deactivate Your License First If your old computer will no longer be used for MediaShout: Open MediaShout 7, go to Help > About, and click Deactivate. This releases one of your activations so you can use it on the new computer. ...

System Requirements for MediaShout (2026)

System Requirements for MediaShout 7 To run MediaShout successfully and consistently, your computer must meet certain requirements. Below are the official System Requirements for MediaShout 7. Note: The software may run on computers below these requirements, but it is not supported. We recommend running the [14-day Free Trial](http://www.mediashout.com/free-trial/) before you purchase to verify it will perform well on your system. If your system doesn't meet these requirements, check out our ...

Using PowerPoint files within MediaShout 7

Importing PowerPoint Presentations into MediaShout 7 MediaShout 7 lets you import PowerPoint files without needing PowerPoint installed. You can bring them in as images or as native MediaShout cues with full editing capability. Watch this video below to see how easy it is to bring PowerPoint files into MediaShout 7! https://youtu.be/fEGYOS9TEY0 --------------------------------------------------------------- Two Ways to Import In MediaShout 7, click Insert and go to Import. You'll see two o...

How to Update my Video Card Driver - v7

How to Update Your Video Card Driver Keeping your video card driver up to date is essential for optimal gaming performance, bug fixes, compatibility with new software, and enhanced system stability. Whether you have an NVIDIA or AMD graphics card, updating the driver is a straightforward process when using the official websites. This article walks you through each step. --------------------------------------------------------------- Why Update Your GPU Driver? Before diving into the how-to, ...

MediaShout 7 Error Logs

There is a new function within MediaShout 7 that will generate a log file whenever it experiences an error message or crash. These log files can be very helpful to our development team when they are trying to track down exactly what was happening during those errors. The log files are located in an area of the computer's file system that is typically not visible or easily accessed, but we have created a simple tool that will retrieve those files and place them in a folder on your desktop. If y...

Setting a Default Bible in MediaShout 7

MediaShout 7 allows you to set a default Bible so that you can quickly add Bible verses using your preferred translation. - Click Settings at the top. - Click Library Settings. - Click the drop-down arrow under "Default Bible Translation" - Click "Save Changes". You will now see your Default Bible at the top of the list when you choose Select Bible in the Insert Bible window.

Bibles included with MediaShout 7

Accessing All Bible Versions in MediaShout 7 MediaShout 7 comes with 5 Bible versions built in. To access all 70 available versions, follow these steps. --------------------------------------------------------------- Step 1: Verify Your Version Make sure you're running MediaShout 7.1.7 or newer. --------------------------------------------------------------- Step 2: Download Additional Bible Versions In MediaShout 7, go to Settings > Library > Bibles. Click the Download button. Thi...

Supported Media File Types

MediaShout supports many types of media files. Below is a list of supported file types: SUPPORTED FILE TYPES Graphics - JPEG (.jpg, .jpeg) - Portable Network Graphics (.png) *Transparent png or alpha channel also supported - Windows or OS/2 Bitmap (.bmp) - Windows Metafile (.wmf) - Graphics Interchange Format (.gif) *animation/movement not supported Videos - MPEG-1&2 (.mpg, .mpeg) - Video for Windows (.avi, .wmv) - QuickTime - Cinepak (.mov) - Apple Video (.mp4) *h....