Recently we have seen a handful of users that are unable to launch v7 after the Windows updates have been completed. While using the user.config delete tool has normally resolved this issue in the past, the current problem seems to be caused by outdated C++ programs running in Windows.
To update your C++ programs (all of them) please do the following:
- Click the link Visual C++ Redistributable Runtimes All-in-One
- On this page, click the Blue Download Button
- Choose the first option in the list of Available Servers for Download
- Run the Install_all.bat file. Several prompts will appear asking for your approval to continue. Select 'Yes' on all of them.
- Restart your computer