MediaShout 7 Won't Open or Launch

If MediaShout 7 won't start, the most common fix is updating your Microsoft Visual C++ libraries. Follow these steps.

Step 1: Update Visual C++ Libraries

Visual C++ is a required component for MediaShout. Outdated or missing libraries often prevent the program from launching.

Download and Install

1. Click this link: Visual C++ Redistributable Runtimes All-in-One
2. On that page, click the blue Download button.
3. Choose the first server option from the download list.
4. Run the Install_all.bat file. You'll see several confirmation prompts—select Yes on each one.
5. Restart your computer.

Try opening MediaShout again. If it launches, you're done. If not, continue to Step 2 below.

Step 2: Reset MediaShout Registry Settings

If updating Visual C++ didn't work, resetting MediaShout's registry configuration may help. This will delete your saved settings, but MediaShout will recreate them when you relaunch.

Backup Your Registry Settings

1. Press the Windows key, type Regedit, and press Enter to open the Registry Editor.
2. Navigate to: HKEY_CURRENT_USER > Software > MediaShout > MediaShout 7
3. Right-click on MediaShout 7 and select Export. Save the file to your Documents folder and name it v7 (this is your backup in case you need it later).

Delete the Registry Key

1. Right-click on the MediaShout 7 key again and select Delete.
2. Close the Registry Editor.
3. Try to open MediaShout again.

MediaShout will create new default registry settings on launch. This often resolves launch issues.

Still Not Working?

If MediaShout still won't launch after both steps above, contact our support team at Support@MediaShout.com with details about what happened and which steps you've already tried.