Microsoft offers the Office product in several forms, and one of those will not work with MediaShout. The delivery methods are:
- Disk, the traditional method,
- Download (or preinstalled), a no-media version of the disk based installer, and
- Click-to-Run, a version that downloads components as you need them via the internet.
Because the Click-to-Run version doesn’t install all of the components, that version doesn’t support interaction with other software products like MediaShout.
To determine if you are using the Click-to-Run version, check under "About Microsoft PowerPoint" and look at the version info. It should say "(32-bit)" or "(64-bit)" next to the version number. If it says "Click-to-Run" you will need to switch to a full installation of Office onto your computer. Microsoft has an article that describes this process:
Once you have installed from an MSI-based installer, the PowerPoint application will be installed on your computer in a way that will be accessible by MediaShout.