Just as in Windows 8.1, Windows 10 has a new feature that can scale the DPI (Dots Per Inch) of each display differently. This feature is often used to make text and icons larger or smaller on the screen. If this has been enabled on the Main (Presentation) Display, the output from MediaShout will not fill the screen correctly.
Fortunately, the solution to this issue is easy. We've located a simple tutorial for each version of Windows that will show you how to change that setting back. For Windows 8.1, visit the following link and follow the instructions for Option 1, steps 3 and 5.
Do the same for Windows 10 and make sure the slider is at the recommended 100% (all the way to the left)
DPI Scaling Size - Change for Displays in Windows 8.1
DPI Scaling Size - Change for Displays in Windows 10
You will need to log out of your Windows account and then log back in for the change to take effect. Once that is done, MediaShout should display correctly!
Kudos to the good folks at Windows Eight & Ten Forums for posting such useful tutorials!