Nalpeiron License Manager Error -65 after installation

In some situations, the installer for MediaShout 5 fails to install a critical license manager file. If this is the case, when you launch MediaShout, you will get an '... Error -65'. Fortunately, the fix is easy!

  1. Right-click on the MediaShout 5 icon on your desktop and select Open file location.
  2. Locate Service Installer.exe and double-click to run that, then step through the installation.
  3. When Service Installer is finished, reboot the computer and test MediaShout 5 again. It should be working correctly.

Once this is done, v5 will work correctly (and v4 will as well, if both are installed).

If this doesn't resolve the issue, please see this article for the resolution of another similar issue.